Home Services Support Contact Us Check Email

PrismNet Support

Customer Satisfaction is very important to us at PrismNet. We welcome your calls and requests for technical support, however, to keep our queue as free as possible so that we may better serve our customers in need, please refer to these guides for any issues or problems you might have with your service before calling us. If the information contained here does not help, we are in our office and at the phone from 9 AM to 6 PM M-F and 10 AM to 2 PM on Saturday. You can reach us during those hours at 512-821-2991.

 
Dial-Up Support
Issues with email
Troubleshooting Wireless
Support for websites
Tools
VoIP
 

Your IP Address is 38.103.63.16

PrismNet Networking Tools

Select the tool below that you wish to use and push Check.
Ping  Send ICMP ECHO_REQUEST packets to network hosts.
Traceroute:  Print the route packets take to network host.
Whois:  Look up the information on a domain.
Nslookup:  Query Internet name servers interactively.
Host:  Look up host names using domain server.
Dig Any:  Send domain name query packets to name servers.
Enter an IP address or domain name.


Remote Assistance or Email Server tests.
mail.prismnet.com
smtp.prismnet.com

Prismnet Remote Assistance Client
Dialup Numbers - Select City
<--Select your calling area.
Acceptable Use Policy   Copyright Act   Content Filtering