Technical Communication Courses

Below are the certificate offered in this program. You can take any combination of these courses you desire, and one at a time if you wish. It's generally not a problem to substitute courses in a particular certificate. The courses you've actually taken will be listed on your certificate diploma.

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Certificate: Technical Communication Essentials
Practice the essentials skills for work as a technical writer and lay the foundations for a career in technical communication. Courses in this certificate include developing a technical writing style; using headings, bulleted and numbered lists, and special notices; adding tables, graphs, and charts to documents; creating infographics to clearly explain data; and, most importantly, practicing clear succinct direct writing that is carefully adapted to its intended audience. You leave this set of courses able to write instructions that are clearly written, professionally formatted, and complete with graphics.
Pick these (TW100, TW101, TW102) for the Essentials certificate.
TW100: Grammar, Usage, Mechanics for Technical Writers

Course syllabus
Quick reviews of grammar, usage, and punctuation as well as units on technical style (such as capitalization, numbers vs words, and abbreviations). During this course, you write several short documents. This course includes studies in Joseph M. Williams' excellent Style: Ten Lessons in Clarity and Grace. If you are proficient at the "basics" covered earlier in this course, you can spend most of your time on this book, which is valuable to even the most experienced of professional writers.
TW100: Grammar, Usage, Mechanics for Technical Writers (US$200.00)
TW101: Technical Writing Fundamentals

Course syllabus
This course is an introduction to the format, writing style, content, and organization common to technical writing as it is practiced in the technical-publishing industry. In this course, you write a number of short writing projects in which you practice headings, lists, notices, tables, highlighting, and other format and style common to technical writing.
TW101: Technical Writing Fundamentals (US$200.00)
TW102: Graphics for Technical Writers

Course syllabus
Learn important skills for handling graphics in your technical documents. These skills include screen-capturing, cropping and sizing, changing graphic file format, positioning and anchoring, combining, adding text labels to, and optimizing images. In this course, you must purchase or make arrangements to access Paint Shop Pro or Photoshop. Brooklyn College's own online Photoshop course is a recommended prerequisite but not required. Recorded tutorials will be provided.
TW102: Graphics for Technical Writers (US$200.00)
   

Certificate: Technical Publishing
Learn two different desktop publishing systems in demand by employers; write a user guide typical of those written at Dell, IBM, and Apple; learn and use the automation tools to generate tables of contents, indexing, and numbering streams; and choose from an indexing course or an editing course to get an introduction to the craft of creating back-of-the-book indexes or an introduction to the craft of the professional editor.
Pick these two (TW200 and TW201) for the Publishing certificate.
TW200: User Guides with MadCap Flare

Course syllabus
In this user-guide course, learn the structure and design of user guides as well as how to create a fully "automated" book using Flare. You will have to purchase or make arrangements to access a reasonably current version of MadCap Flare. Recorded tutorials will be provided.
TW200: User Guides with MadCap Flare (US$200.00)
TW201: User Guides with Microsoft Word

Course syllabus
Create book-length technical documents with Microsoft Word: create automated tables of contents, indexes, table and figure numbers, and cross-references; use fields for other numbering streams; learn other Word features for increased productivity and rapid updating. Recorded tutorials will be provided.
TW201: User Guides with Microsoft Word (US$200.00)
And pick one of these (TW203, TW204) to complete the Publishing certificate.
TW203: Indexing for Technical Writers

Course syllabus
Review the essential functions of back-of-the-book indexes; practice brainstorming and rough-drafting techniques for indexing; practice revision, clean-up, and finetuning techniques for indexes; develop indexes for one or more brief technical documents. Recorded tutorials will be provided.
TW203: Indexing for Technical Writers (US$200.00)
TW204: Technical Editing

Course syllabus
Learn the roles of the technical editor in the development on technical information; practice copymarking, copyediting, proofreading, and comprehensive editing (substantive editing); practice editing material such as online documents, tables, figures, and other visual-design features; learn how to review and comment on documents electronically; learn how to create style sheets, style guides and how to write edit review summaries. Recorded tutorials will be provided.
TW204: Technical Editing (US$200.00)
   

Certificate: Online Information for Help and the Web
Learn the basics of creating a web page from scratch by using HTML and CSS as well as by using an macro-based HTML editor as well as website development application such as Adobe Dreamweaver. Learn to support software products by creating online help with one of the leading help-authoring applications.
Pick any three of these courses (TW300, TW301, TW302, TW303, TW304) for the Online certificate.
TW300: Technical Documentation with XHTML and CSS

Course syllabus
In this HTML documentation course, learn how to create web pages directly using HTML tags. You also get an introduction to some labor-saving techniques with macro-equipped text editors and an introduction to the most in-demand web-page and web-site development tool (currently, Adobe Dreamweaver). This course includes units on Cascading Style Sheets (CSS) and units on HTML5. A free Internet account will be provided along with recorded tutorials.
TW300: Technical Documentation with XHTML and CSS (US$200.00)
TW301: XML and DITA for Structured Authoring

Course syllabus
In this course, learn to create well-formed XML documents, develop Document Type Definitions (DTDs) for those documents, and output those doccuments using XSLT and XSL-FO. Also learn to Darwin Information Type Architecture documents and putput them as HTML, PDF, and other media. A free Internet account will be provided along with recorded tutorials.
TW301: XML and DITA for Structured Authoring (US$200.00)
TW302: Online Help with MadCap Flare

Course syllabus
In this course, you focus on developing online helps. Although it is highly recommended to use Madcap Flare to create helps in this course, you can use other help-authoring applications. In this course, you develop online helps for a small computer application or component. A free Internet account will be provided along with recorded tutorials.
TW302: Online Help with MadCap Flare (US$200.00)
TW303: Web Content Management Systems with Drupal

Course syllabus
In this course, you focus on web CMS (specifically Drupal) to enable collaborative development of information. Install and configure the web CMS; create, format, and link pages within it; add blogs and forums to it; set permissions for visitors. A free Internet account will be provided along with recorded tutorials.
TW303: Online Helps and Authoring Tools (US$200.00)
TW304: Technical Communication Videos: TechSmith Camtasia

Course syllabus
In this course, you choose either Camtasia and practice creating videos on technical communication topics involving tasks. A free Internet account will be provided along with recorded tutorials.
TW304: Technical Communication Videos: TechSmith Camtasia US$200.00)
   

Technical Communication Career Startup
Study the history and current status of the profession of technical communication. Explore current issues facing the profession as well as where it may be headed. Study and practice the process of technical publishing, learning from the leading voices in the profession. And finally, prepare for work as a technical writer and a career in technical communication by developing resumes and portfolios, searching for jobs, and practicing interviewing skills.
Pick these two courses (TW900, TW901) for the Career certificate.
TW900: Information-Development Process

Course syllabus
This course provides a careful examination of the key phases and deliverables of the information-development process. You study process models, practice estimating projects, write an information-development proposal and plan, develop prototypes and templates, develop a project tracking system, create a usability test plan and style guide, and develop a process guide.
TW900: Information-Development Process (US$200.00)
TW901: Starting a Technical-Writing Career

Course syllabus
Learn about finding technical-writing jobs, negotiating permanent or freelance contracts, building a portfolio, creating a good resume, understanding organizations and processes as a technical writer, working as a member of a development team, staying on top of the profession, being an active and contributing member of the profession, and other such topics. Visit with practicing professionals in chatrooms, build a resume and portfolio, have them critiqued by practicing professionals, and do other such activities. Recorded tutorials will be provided.
TW901: Starting a Technical-Writing Career (US$200.00)
   

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