Power Tools for Technical Communication: |
Reading quizzes:
- Create a business-letter template
- Create a memo template
- Format a business letter
- Format a memo
- Revise a business communication
Complaint-letter revisions:
- Really bad flight to India
- Ineffective whitening toothpaste
- Billing error
- Bad cell phone and battery charger
- Malfunctioning PDA
- Problems at the tire store
- Bad digital camera
- Faulty modem and adapter
Complaint-letter puzzles:
Information and programs provided by hcexres@prismnet.com.