Power Tools for Technical Communication:
Revising Business Communications



  • Business letter. A dubious, poorly written letter seeking assistance with a $248 million cash transfer.

  • Memorandum. A poorly written, unformatted memo describing fault analysis of a microprocessing chip.

  • E-mail. A wordy, disorganized e-mail querying the recipient about developing a user guide for a software product.


Information and programs provided by hcexres@prismnet.com.