In the following excerpt, identify which of the common problems involving headings occurs. Select the corresponding item in the multiple-choice items below (you may have to scroll to see all of the items), and then press the Click here ... button:

Item 1 of 10


These include my work with the office of Information Technology Services at XYZ University for four years. During this time I have had various responsibilities. I have provided software support to faculty, staff, and students, designed training programs for various software applications, written documentation, and managed projects and supervised employees. In addition to work experience, I also have a B.S. degree in Psychology. I believe that with my work experience and education that I can contribute to the success of the GroupWise Training Program.

Costs and Resources

The resources required are four full-time training staff. Currently this requirement is fulfilled. However, additional costs include the purchase of technical documentation from ICON. The following are prices of two types of documentation that ICON offers . . .