Power Tools for Technical Communication:
Chapter 20 Quiz


For each of the following questions, select the best answer according to this chapter of Power Tools for Technical Communication, and then press Check answers.

  1. Which of the following best explains what a Boolean search is and why it is useful?
    A search for materials containing a certain string (letters, words, or phrases): it enables you to find everything related to that string.
    A search for materials containing both two things or materials containing either two things: it enables you to exclude materials or find materials that contain either string.
    A search for materials containing one or more words in succession (adjacent to each other): it enables to exclude materials that happen to have those word anywhere and in any order.

  2. Which of the following presents the best approach for an overall information-search strategy to use when you look for books, articles, reports, and other specific materials?
    Start with books, move on to articles, investigate government documents, check encyclopedias; this way, you move from older, well-established information to newer, less-established information.
    Start with encyclopedias, move on to articles and then books, check on government documents; this way, you move from basic, easy-to-understand information to more complex, technical information.
    Decide which resources (for example, journal articles) are likely to have the best information and start with them; this way, you don't waste your time.
    Decide which resources (for example, journal articles) are likely to be the briefest and easiest to get and start with them; this way, you can finish your project quickly.

  3. Which of the following best describes what you might find at a guide site on the Internet?
    A person who will guide you through your search on the Internet for the information sources you need for a project.
    A person who will guide you through your search both on the Internet and in libraries for the information sources you need for a project.
    An internet site that contains most of the information you need for a project.
    An internet site that helps you find information you need for a project.

  4. Which of the following best explains why it is important to carefully evaluate information resources you find on the Internet?
    Because anyone can "publish" on the web without anyone checking the validity of that material, you have no way of knowing the reliability of that material.
    Because some of the material on the web is simply scanned or reprinted directly out of published books, reports, and articles.
    Because relatively little reliable, carefully researched, carefully reviewed material exists on the web.

  5. Which of the following best describes the typical periodical index and explains what it helps you find?
    A listing of articles from magazines and journals (periodicals) by subject; use these tools to find articles about a research topic.
    A listing of books and reference works (periodicals) by subject; use these tools to find books about a research topic.
    A listing of articles from magazines and journals (periodicals) by author; use these tools to find an author's work in relation to a research topic.
    A listing of books and reference works (periodicals) by subject; use these tools to find an author's work in relation to a research topic.

  6. Which of the following best explains what government documents are?
    The U.S. government writes (or commissions the writing of) many reports and other documents of a highly specific and technical nature on a wide variety of topics.
    The U.S. government selects and maintains its own library of commercially published books, reports, and articles on a wide variety of technical and scientific topics.
    You can find listings of companies and manufacturers that do contract work for the U.S. government; you can contact these companies and manufacturers for information about their products.

  7. Regardless of the resources you search, you use certain kinds of words to find books, articles, and reports. Which of the following are the two names used in Chapter 20 for those words and examples?
    Templates, boilerplates
    Keywords, search terms
    Periodicals, bibliographies
    Synonyms, antonyms

  8. Which of the following best explains why you should not limit your information search to the Internet?
    Because Internet information is not reliable considering the biases and inaccuracies typically found in it.
    Because plenty of valuable information never gets "published" on the Internet.
    Because there is a small chance—however small—that you might find something in a library that is not available on the Internet.

  9. Which of the following best explains how a reference work like Thomas Register of American Manufacturers can help in an information search?
    It enables you to find groups, associations, professional societies that are involved in some way with your research topic.
    It helps you find information resources for your research topic.
    It enables you to find companies that are involved in some way with your research topic.

  10. Which of the following best describes some nonprint, nonlibrary information sources that might be useful in your work on a technical report?
    Interviews, field surveys, lab experiments, site inspections
    Government documents: reports, journals, articles, newsletters, databases
    Product brochures, specifications, other material that comes with products


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