Power Tools for Technical Communication:
Chapter 14 Quiz


For each of the following questions, select the best answer according to this chapter of Power Tools for Technical Communication, and then press Check answers.

  1. Which of the following best explains why application letters and resumes are essentially persuasive?
    Because they contain a reverse-chronological summary of your work and educational experience.
    Because they identify the job by title and by the source of your information about that job.
    Because they seek to convince the reader that you have the necessary background for the job.

  2. Which of the following best explains the difference between application letters and resumes, in particular, the different roles they play?
    The resume is a summary of your work and education, while the letter highlights those aspects of your background that make you a good candidate for the job.
    The application letter is a summary of your work and education, while the resume highlights those aspects of your background that make you a good candidate for the job.
    The application letter is simply a cover letter indicating that a resume is attached, while the resume highlights those aspects of your background that make you a good candidate for the job.
    The application letter is simply a cover letter indicating that a resume is attached, while the resume is a summary of your work and education.

  3. Which of the following best explains the difference between application letters and cover letters?
    The application letter simply indicates that a resume is attached, while the cover letter is a summary of your work and education.
    The cover letter simply indicates that a resume is attached, while the application letter is a summary of your work and education.
    The application letter simply indicates that a resume is attached, while the cover letter highlights those aspects of your background that make you a good candidate for the job
    The cover letter simply indicates that a resume is attached, while the application letter highlights those aspects of your background that make you a good candidate for the job.

  4. Which of the following is Chapter 14’s name for the brief, bulleted-list summary of a job applicant’s most important qualifications, located toward the top of a resume, and which of the following best explains why it is useful?
    Heading: it enables potential employers to find your address and phone number quickly.
    Highlights: it enables potential employers to find your address and phone number quickly.
    Heading: it gives potential employers a quick overview of your best qualifications.
    Highlights: it gives potential employers a quick overview of your best qualifications.

  5. You can present your background in two separate sections, one for employment and another for education. Which of the following best describes another way to present background information in a resume?
    You can combine your educational and employment background and present it in reverse chronological order.
    You can present your education and experience under different topics such as management, technical, financial, and so on.
    You can combine all your work experience and education into a bulleted list that identifies each of the topics or areas in which you have training, education, or work experience.

  6. Which of the following best explains the difference between a standard print resume and a scannable resume?
    The standard print resume contains formatting and different fonts; the scannable resume uses only one font and no special formatting to make it electronically scannable.
    The scannable resume contains formatting and different fonts; the standard print resume uses only one font and no special formatting to make it electronically scannable.
    The standard print resume is for print only; the scannable resume is for display on the World Wide Web.
    The standard print resume contains formatting and different fonts; the scannable resume is for display on the World Wide Web.

  7. Which of the following best describes what should be included in the first paragraph of an application letter?
    A summary of your work experience that relates directly to the job you are seeking.
    A summary of your education that relates directly to the job you are seeking.
    A summary of your best qualifications—both educational background and work experience—that relates directly to the job you are seeking.
    Indication of the purpose of the letter, source of your information about the job, and one compelling detail about your qualifications.

  8. Which of the following best explains what’s wrong with saying something like “I am very team-oriented” or “I work well under pressure” in an application letter?
    It supplies no specifics, no details, no examples.
    It's just your opinion of yourself.
    These are not characteristics that employers are likely to be seeking in new employees.

  9. Which of the following best explains what’s wrong with saying something like “I currently manage a customer-support group with high throughput of customer calls” in an application letter?
    It supplies no specifics, no details, no examples.
    It's just your opinion of yourself.
    These are not characteristics that employers are likely to be seeking in new employees.

  10. Which of the following best explains the objective of the application letter and resume ordinarily?
    Their purpose is to request that your resume be entered into the current-employee database.
    Their purpose is to get you an interview.
    Their purpose is to get you listed in the company's database of employment applicants.


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