Power Tools for Technical Communication:
Chapter 9 Quiz


For each of the following questions, select the best answer according to this chapter of Power Tools for Technical Communication, and then press Check answers.

  1. Which of the following best defines the notice as the term is used in Chapter 9?
    Formatting techniques that alert readers to the potential for failure, damage to equipment, or physical injury.
    Formatting techniques that indicate the topic of the paragraphs that follow.
    Formatting techniques that make text easier to follow and emphasize key points.

  2. Which of the following best explains the highlighting problems that notices enable you to avoid?
    Ability of the notice text to stand out and be "noticed" by readers because of the use of bold, italics, different type sizes and fonts, capitalization, and color on the text of those notices.
    Busy, heavy overuse of bold, italics, different type sizes and fonts, capitalization, and color on the text of notices.
    Inconsistent use of bold, italics, different type sizes and fonts, capitalization, and color on the text of notices.

  3. Which of the following types of notices would you use to alert people to the possibility that x-ray equipment might erase data on their computer storage devices and why?
    Note
    Warning
    Caution
    Danger

  4. Which of the following best states the standard rule for placement of caution and notice-type notices?
    Place them after the text to which the notice applies (for example, after a step in which readers run the risk of wiping out all the data on a disk).
    Place them before the text to which the notice applies (for example, before a step in which readers run the risk of wiping out all the data on a disk).
    Place all notices at the beginning of the document (that way readers can't miss them!).

  5. Which of the following best explains the type of notice you would use for a statement on a coffee machine that the surfaces of the machine may be hot?
    Warning — to alert people to the possibility of minor injury.
    Caution — to alert people to the possibility of minor injury.
    Danger — to alert people to the possibility of minor injury.
    Note — to alert people to the possibility of minor injury.
    Warning — to alert people to the possibility of serious injury or fatality.
    Caution — to alert people to the possibility of serious injury or fatality.
    Danger — to alert people to the possibility of serious injury or fatality.
    Note — to alert people to the possibility of serious injury or fatality.

  6. Imagine you are asked to design a system of three notices for a company and its products. Which of the following best explains the strategy you’d use in making the notices distinct from each other?
    Use the least noticeable highlighting and formatting techniques for the least severe notice; the most noticeable highlighting and formatting techniques for the most severe notice; and some intermediate combination of highlighting and formatting techniques for the middle-severity notice.
    Use the most noticeable highlighting and formatting techniques for the least severe notice; the least noticeable highlighting and formatting techniques for the most severe notice; and some intermediate combination of highlighting and formatting techniques for the middle-severity notice.
    Use the same noticeable highlighting and formatting techniques for each of the types of notices, and just use notice labels like "Note," "Caution," and "Danger" to enable readers to distinguish between them.

  7. Which of the following best explains the meaning of telegraphic writing and the reasons why it should or should not be used in notices?
    Concise writing: it's a good thing in notices because people need to "get it" in as few words as possible.
    "Understood" words omitted: it's a good thing in notices because people need to "get it" in as few words as possible.
    Concise writing: it's a bad thing in notices because writing needs to be grammatically correct to ensure that people understand.
    "Understood" words omitted: it's a bad thing in notices because writing needs to be grammatically correct to ensure that people understand.

  8. Which of the following best describes the elements to consider including in a notice, especially notices involving potential injury or damage?
    Caution notices are for the possibility of minor injury; danger notices, for the possibility of damage to equipment or data or the failure of a procedure; warning notices, for the possibility of serious or fatal injury; notes, for everything else (such as emphasis or exceptions).
    Warning notices are for the possibility of minor injury; caution notices, for the possibility of damage to equipment or data or the failure of a procedure; danger notices, for the possibility of serious or fatal injury; notes, for everything else (such as emphasis or exceptions).
    Danger notices are for the possibility of minor injury; caution notices, for the possibility of damage to equipment or data or the failure of a procedure; warning notices, for the possibility of serious or fatal injury; notes, for everything else (such as emphasis or exceptions).
    Danger notices are for the possibility of minor injury; warning notices, for the possibility of damage to equipment or data or the failure of a procedure; caution notices, for the possibility of serious or fatal injury; notes, for everything else (such as emphasis or exceptions).

  9. Which of the following best states what you should do if you have a series of notices occurring one right after the other, according to Chapter 9?
    Use the different notice formats as you normally would; put these notices one right after the other at the point in the document where they are applicable.
    Use the different notice formats as you normally would; place all of these notices at the beginning of the document.
    Combine all these notices into one list and create a label that includes each type; put this notice at the beginning of the document.
    Combine all these notices into one list and create a label that includes each type; put this notice at the point in the document where it is applicable.

  10. Technical writing applies to a variety of document types such as recommendation reports, proposals, instructions, and even business letters. Which of the following best explains which type you would expect to see the most notices in and why?
    Instructions: errors here can cause loss of business or problems among employees.
    Proposals: errors here can cause loss of business or problems among employees.
    Recommendation reports: errors here can cause loss of business or problems among employees.
    Business letters: errors here can cause loss of business or problems among employees.
    Instructions: actions described here can cause injury, damage, or failure of the procedure.
    Proposals: actions described here can cause injury, damage, or failure of the procedure.
    Recommendation reports: actions described here can cause injury, damage, or failure of the procedure.
    Business letters: errors here can cause loss of business or problems among employees.


Information and programs provided by hcexres@prismnet.com.