Power Tools for Technical Communication:
Chapter 6 Quiz


For each of the following questions, select the best answer according to this chapter of Power Tools for Technical Communication, and then press Check answers.

  1. Which of the following best defines the term persuasion as it is used in Chapter 6?
    The attempt to convince others to do something or to change their opinion about a topic.
    The discussion of a repeated (or repeatable) series of events or actions that accomplishes something.
    The discussion of the categories belonging to a topic or a discussion of the category in which a thing belongs.
    The discussion of the meaning of a potentially unfamiliar word or phrase.
    The discussion of the similarities and differences between two or more things.
    The discussion of why something happens, the results or consequences of something happening, or both.

  2. Which of the following best explains which of the three appeals have a valid and legitimate role in persuasive efforts?
    Logical appeal: arguments and supporting information are the only legitimate way to make a case for your point of view.
    Personal appeal: discussion of your background, credentials, and qualifications makes readers concentrate on and respect what you have to say.
    Emotional appeal: cause readers to become interested in your point of view, make them care, make them concentrate on your message.

  3. Considering the fact that only one of the appeal is valid or legitimate, which of the following best explains explain why the others are used in "real-world" persuasive efforts?
    Writers seek to show their readers how facts and logic prove their assertions.
    Writers seek to arrange and present information in the best possible manner in order to ensure that readers understand it as fully and easily as possible
    Writers seek to make readers respect their knowledge and experience and to care about the issue they are discussing.

  4. When you write persuasively, you can answer objections to your main argumentative point, showing how they are wrong or irrelevant. Which of the following identifies Chapter 6ís terms for the objections and the answers to those objections?
    Logical appeal; personal appeal
    Counterargument; rebuttal
    Counterargument; concession
    Logical appeal; rebuttal

  5. If a tire salesperson refers to the record of trustworthiness and reliability of a certain tire manufacturer in an effort to get you to buy tires made by that manufacturer, which of the following appeals is being used?
    Logical appeal
    Emotional appeal
    Personal appeal

  6. If that same salesperson refers to recent accidents suffered by local drivers using tires made by a competitor, which of the following appeals is being used?
    Logical appeal
    Emotional appeal
    Personal appeal

  7. Which of the following best defines proposal as the term is used in Chapter 6?
    Relatively brief reports, written internally, that discuss accidents, inspections, or field trips.
    Descriptions of the construction or operational requirements (or both) of a product or service.
    A discussion of the status of a project with a general description of the project along with accounts of work completed and work remaining.
    Presentation of the information gathered in a laboratory test or field survey, methods used to gather that information, and conclusions based on that information.
    A summary of current information about a topic aimed at meeting the needs of a specific audience that has a specific need for that information.
    Presentation of the goals by which an organization wants to operate and the specific steps required to achieve those goals.
    Comparison of two or more products, plans, or organizations, based on requirements, with a resulting choice of one (or none) of them.
    An offer or bid to do a project for a client, accompanied by supporting detail such as benefits, feasibility, schedule, methods, costs, and qualifications.
    Step-by-step explanation of how to build, operate, repair, or otherwise accomplish something.

  8. Which of the following best explains why a proposal is essentially a persuasive effort?
    Because it provides a detailed discussion of the methods and equipment the proposal writer's organization will use to do the proposed project.
    Because it includes a detailed schedule of the proposed project milestones as well as a breakdown of the project's costs.
    Because it attempts to convince readers that the proposal writer's plan and background for the project will ensure the project's success.

  9. Which of the following best defines progress report as the term is used in Chapter 6?
    Relatively brief reports, written internally, that discuss accidents, inspections, or field trips.
    Descriptions of the construction or operational requirements (or both) of a product or service.
    A discussion of the status of a project with a general description of the project along with accounts of work completed and work remaining.
    Presentation of the information gathered in a laboratory test or field survey, methods used to gather that information, and conclusions based on that information.
    A summary of current information about a topic aimed at meeting the needs of a specific audience that has a specific need for that information.
    Presentation of the goals by which an organization wants to operate and the specific steps required to achieve those goals.
    Comparison of two or more products, plans, or organizations, based on requirements, with a resulting choice of one (or none) of them.
    An offer or bid to do a project for a client, accompanied by supporting detail such as benefits, feasibility, schedule, methods, costs, and qualifications.
    Step-by-step explanation of how to build, operate, repair, or otherwise accomplish something.

  10. Which of the following best explains why a progress report is essentially a persuasive effort?
    Because it seeks to assure the client that the project is being conducted competently and professionally.
    Because it provides a detailed account of the work completed, the work currently being done, and the work planned for the rest of the project.
    Because it provides an account of known or potential problems that have arisen or may arise during the project.


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