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Business, Government & Technical Communications Department

ENGL 2311: Technical and Business Writing
Course Master Syllabus


CIP Code

23.1101

Course Level

Sophomore Level

Course Number

ENGL 2311

Course Title

Technical and Business Writing

Credit Hours

Credit: 3
Lecture Hours: 3
Lab Hours: 0

Prerequisite

Please note that ENGL 1301 is no longer a required prerequisite for taking ENGL 2311. However, if a student intends to transfer to a university, ENGL 1301 and ENGL 1302 may be required.

Method

See individual instructors' requirements.

Description

ENGL 2311 Technical and Business Writing: Principles, techniques, and skills needed to conduct scientific, technical, or business writing. Instruction in the writing of reports, letters, in the preparation and presentation of oral reports, and other exercises applicable to a wide range of disciplines and careers. Emphasis on clarity, conciseness, and accuracy of expression. Research techniques, information design, effective use of graphics, and preparation and presentation of oral reports will be covered.

Textbooks

ENGL 2311 instructors will choose textbooks from the ACC inventory for this course. See the Textbook link in the ACC online schedule.

General Education Competencies

Austin Community College currently has seven general education competencies: the skills, attitudes and behaviors that characterize the educated person. The competencies are taught in many different courses across the Core Curriculum, reflecting relationships across programs and between classes. As such, they help to shape the experiences of nearly every student. The seven competencies are:
  • Civic and Cultural Awareness: Analyzing and critiquing competing perspectives in a democratic society; comparing, contrasting, and interpreting differences and commonalities among peoples, ideas, aesthetic traditions, and cultural practices.
  • Critical Thinking: Gathering, analyzing, synthesizing, evaluating and applying information.
  • Personal Responsibility: Identifying and applying ethical principles and practices; demonstrating effective learning, creative thinking, and personal responsibility.
  • Interpersonal Skills: Interacting collaboratively to achieve common goals.
  • Quantitative and Empirical Reasoning: Applying mathematical, logical and scientific principles and methods.
  • Technology Skills: Using appropriate technology to retrieve, manage, analyze, and present information.
  • Written, Oral and Visual Communication: Communicating effectively, adapting to purpose, structure, audience, and medium.

Instructional Methodology

See specific instructors’ syllabi

Course Rationale

This course is an introduction to technical writing. It is intended primarily for people entering the Technical Communications Program at Austin Community College and for people in other majors in which writing- and oral-presentation skills are essential. This course challenges students
  • to demonstrate writing and speaking processes through invention, organization, drafting, revision, editing, and presentation;
  • to define audience and purpose; to employ descriptive, expository, narrative, scientific modes of expession in technical communications (written, visual, and oral);
  • to employ descriptive, expository, narrative, scientific modes of expression in technical communications (written, visual, and oral);
  • to participate effectively in groups with emphasis on listening and responding as well as critical thinking;
  • to apply principles of critical thinking, problem solving, and technical proficiency in the development of technical documents;
  • to research and write technical documents and to give oral presentations on technical subject matters.
  • to give oral presentations.

General Education Competencies

All sections of ENGL 2311 address these competencies:
  • Written, oral & visual communication
  • Technology skills
  • Critical thinking
  • Personal responsibility
  • Interpersonal skills

Course Objectives

To complete the course successfully, students must do some combination of the following, according to individual instructors' requirements:
  • Be able to analyze an audience, both domestic and international, and write effective technical and business documents for that audience.
  • Employ the appropriate aims of discourse in technical and business contexts: primarily, expository and persuasive. Use the appropriate modes of discourse accordingly the situation, audience, and document genre.
  • Write a satisfactory application letter and resume and critically evaluate those others.
  • Write a satisfactory set of instructions that use headings, lists, illustrations, and notices competently. Review for terminology, color, and graphics issues that would cause comprehension problems for international users.
  • Write a proposal that satisfactorily works as a proposal and that provides adequate detail about your final technical-report project.
  • Write a satisfactory recommendation that uses sources of information and documents them properly and that includes tables, charts, or graphs.
  • Write a complaint letter that calmly and professionally requests compensation for a bad product or service and that is well-designed as a business letter.
  • Write a progress report that describes specific progress on the formal report, provides an evaluation of how the project is going as a whole, and discusses potential problems that may affect the quality or completion of the project.
  • Write a satisfactory formal technical report that focuses on a specific real or real-life situation requiring a report, that addresses a real or realistic audience's needs and background, that is properly structured with the standard front and back matter, that uses page format as covered in this course, that uses borrowed information that is properly documented, that is nicely produced and bound, and that contains good technical writing.
  • Create an oral report summarizing the researched technical report.

Time Commitment

ENGL 2311 is a writing-intensive course. In addition to print and digital readings, activities, and exercises, you can expect to submit approximately 60 pages of polished prose. For a 16-week semester, expect to spend an average of 12–15 hours per week on this course.

Projects and Due Dates

See individual instructors' requirement for project due dates.

Grading System

Individual instructors will provide specific information about how grades will be determined in this course.

Course Policies

Departmental policies for incompletes, attendance, and withdrawal are as follows:

Incomplete Policy: An incomplete (I) will be granted to a student in rare circumstances. Generally, to receive a grade of I, a student must have completed all examinations and assignments to date, be passing, and have personal circumstances that prevent course completion that occur after the deadline to withdraw with a grade of W.

Attendance Policy: Individual instructors will state their expectations for attendance. Students in classroom-based courses are expected to attend classes. Students in online classes are expected to make progress and attend online meetings as determined by the instructor. Non-attendance will have an impact on the student’s grade.

Withdrawal Policy: It is the student’s responsibility to withdraw from a course. Instructors are allowed to withdraw students, but students must not rely on their instructor to withdraw them if they wish to withdraw.

Academic Freedom Statement: Each student is strongly encouraged to participate in class. In any classroom situation that includes discussion and critical thinking, there are bound to be many differing viewpoints. These differences enhance the learning experience and create an atmosphere where students and instructors alike will be encouraged to think and learn. On sensitive and volatile topics, students may sometimes disagree not only with each other but also with the instructor. It is expected that faculty and students will respect the views of others when expressed in classroom discussions.

Scholastic Dishonesty Statement: Acts prohibited by the College for which discipline may be administered include scholastic dishonesty, including but not limited to cheating on an exam or quiz, plagiarizing, and unauthorized collaboration with another in preparing outside work. Academic work submitted by students shall be the result of their thought, research or self-expression. Academic work is defined as, but not limited to tests, quizzes, whether taken electronically or on paper; projects, either individual or group; classroom presentations, and homework. (See the Student Handbook.) Penalties for scholastic dishonesty will depend upon the nature of the violation and may range from lowering a grade on one assignment to an F in the course and/or expulsion from this institution.

Student Discipline Statement: Classroom behavior should support and enhance learning. Behavior that disrupts the learning process will be dealt with appropriately, which may include having the student leave class for the rest of that day. In serious cases, disruptive behavior may lead to a student being withdrawn from the class. ACC's policy on student discipline can be found in the Student Handbook.

Students with Disabilities Statement: Each ACC campus offers support services for students with documented physical or psychological disabilities. Students with disabilities must request reasonable accommodations through the Office for Students with Disabilities on the campus where they expect to take the majority of their classes. Students are encouraged to do this three weeks before the start of the semester. (See the Student Handbook.)

ACC Campus Carry

  1. Statement for standard classroom courses (non-exclusion zone)
  2. Concealed Handgun Policy

    The Austin Community College District concealed handgun policy ensures compliance with Section 411.2031 of the Texas Government Code (also known as the Campus Carry Law), while maintaining ACC's commitment to provide a safe environment for its students, faculty, staff, and visitors.

    Beginning August 1, 2017, individuals who are licensed to carry (LTC) may do so on campus premises except in locations and at activities prohibited by state or federal law, or the college's concealed handgun policy.

    It is the responsibility of license holders to conceal their handguns at all times. Persons who see a handgun on campus are asked to contact the ACC Police Department by dialing 222 from a campus phone or 512-223-7999.

    Refer to the concealed handgun policy online at http://austincc.edu/campuscarry.

  3. Statement for classroom courses with physical activity (non-exclusion zone)
  4. The Austin Community College District concealed handgun policy ensures compliance with Section 411.2031 of the Texas Government Code (also known as the Campus Carry Law), while maintaining ACC's commitment to provide a safe environment for its students, faculty, staff, and visitors.

    Beginning August 1, 2017, individuals who are licensed to carry (LTC) may do so on campus premises except in locations and at activities prohibited by state or federal law, or the college's concealed handgun policy.

    It is the responsibility of license holders to conceal their handguns at all times. Persons who see a handgun on campus are asked to contact the ACC Police Department by dialing 222 from a campus phone or 512-223-7999.

    IMPORTANT: Some classroom-based classes may involve considerable physical activity. Bending, stretching, lifting, and other rigorous activities occur regularly in these classes. Such activities may expose concealed weapons and place the license holder in violation of state law. Therefore, it is recommended that concealed weapons be stored in a secure place as defined by college policy prior to entering the classroom, studio, or learning space.

    Refer to the concealed handgun policy online at http://austincc.edu/campuscarry.

  5. Statement for classroom courses in exclusion zones
  6. The Austin Community College District concealed handgun policy ensures compliance with Section 411.2031 of the Texas Government Code (also known as the Campus Carry Law), while maintaining ACC's commitment to provide a safe environment for its students, faculty, staff, and visitors.

    Beginning August 1, 2017, individuals who are licensed to carry (LTC) may do so on campus premises except in locations and at activities prohibited by state or federal law, or the college's concealed handgun policy.

    It is the responsibility of license holders to conceal their handguns at all times. Persons who see a handgun on campus are asked to contact the ACC Police Department by dialing 222 from a campus phone or 512-223-7999.

    IMPORTANT: Some classes are held in an area designated as an exclusion zone as defined by state law or the college's concealed handgun policy.

    Concealed carry is prohibited in exclusion zones. Concealed weapons must be stored in a secure place as defined by college policy prior to entering the classroom, studio, or learning space.

    Refer to the concealed handgun policy online at http://austincc.edu/campuscarry.



    This page is maintained by the department chair for Business, Government & Technical Communications.