Administrative Policy Writing
Audience for Guidance Documents
As mentioned previously, guidance documents typically have
: the general public and the regulated community.
In the previous example, the regulated community would be car
Therefore, writers of guidance documents must use the technical
language necessary to describe the activities of the industry.
But at the same time, avoid confusing
. Thus, it is important to
assume little knowledge and define terms.
Like the car
wash example illustrates, it is also important to give the
reader a sense of the
what are the major steps a car wash operator will have to take in order
to comply with environmental rules?
Such information will provide a newcomer to the field with