Administrative Policy Writing
Resist the temptation to
Say anything sarcastic
Make any jokes, especially about anyone
Say anything crude or in poor taste
Adopt shorthand: incomplete sentences, typos, texting speak.
These rules apply to letters and email.
Email is generally less formal. In my experience, referring to people by
their first name and using contractions is acceptable in email.
But still write it complete sentences.
Remember, email is a permanent record with your
it. You will be judged by your style and tone.
How might the author of the following email be judged for this
document three years later?