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Welcome to email support. Most of the calls we receive for support are about email, and most of the issues are fairly simple to resolve. The mail server information below is necessary to setup your email account. Please contact us directly if further assistance is required.

Incoming mail server (POP3): mail.prismnet.com
Incoming mail server port number: 110
Incoming mail server port number w/SSL encryption: 995

Incoming mail server (IMAP): mail.prismnet.com
Incoming mail server port number: 143
Incoming mail server port number w/SSL encryption: 993

Outgoing mail server (SMTP): smtp.prismnet.com
Outgoing mail server authentication: REQUIRED
Outgoing mail server port number: 587
Outgoing mail server port number w/SSL encryption: 465

 

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512.821.2991 Austin
877-803-5634 Toll Free
Mon - Fri 8:30am - 6:00pm CST
support@prismnet.com